Return & Refund Policy
Manufacturers, suppliers, or publishers, other than Dabbssoncom, may provide their own policies to you. Please contact them for further information. Please note that the return and refund policy may vary according to local laws and regulations.
Customers can request a full refund within 24 hours after placing an order on Dabbsson.com. Please note that we will charge a transaction fee if you apply for the refund after 24 hours and before delivery (2.9% for credit card users, 3.6% for PayPal users, and 5.9% for Shop Pay installment users). Orders purchased after 30 days could not be canceled.
30-Day Money-Back Guarantee for Any Reason
Undamaged products may be returned for a full refund for any reason within 30 days of the date of delivery, excluding Corporate Purchase orders which may not be refundable. Once the returned item arrives back in Dabbsson's warehouse for inspection, the refund process will begin.
The return service is currently available to US orders only. Please email firstname.lastname@example.org for a return.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a prepaid return shipping label within 3 business days. After the product is returned, you receive a refund.
For the non-quality related return of US orders, we'll charge the transaction fee (2.9% for credit card users, 3.6% for PayPal users, and 5.9% for Shop Pay installment users) + shipping cost. For quality issues, we will give you a one-time free replacement after you receive the goods.
Please DO NOT return the items without the RMA confirmation from the Dabbsson Customer Service Team.
For returns without confirmation, the refund or replacement may not be processed.It is not possible to process a request for a refund for non-quality issues for items that have expired during this 30-day window.
After we receive your return package, we'll issue the refund within 5 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via email@example.com or call at +1 888 850 9503, +86 19842181657
Return Shipping Cost
We will charge you the shipping fee under these circumstances:
If you cancel your order over 24 hours and within 30 days without any reason, we'll charge the transaction fee (2.9% for credit card users, 3.6% for PayPal users, and 5.9% for Shop Pay installment users) + shipping cost.
Any defects or damages caused by reliability or compatibility issues when using unauthorized third-party parts;
Any defects or damages caused by misuse of products, unauthorized modification, dis-assembly or operation not in accordance with the official instructions or manuals;